301-899-7713
301-899-9430
5801 Allentown Rd Ste 500, Camp Springs, MD 20746
2101 Medical Park Dr. Suite 211 Silver Spring, MD 20902

Patient Portal

HealthCare Support Portal facilitates better communication with your physician’s office by providing convenient 24 x 7 access from the comfort and privacy of your own home or office.

Patient Portal is a secure, convenient, and easy way to access your health information

Here’s what you can do with our portal –

  • Communicate with your provider.
  • Get reminders
  • Manage your appointments
  • Access your test results
  • View your medications and request refills
  • Make convenient online payments
  • Start your telemedicine appointment

PATIENT PORTAL FREQUENTLY ASKED QUESTIONS:

INTRO PATIENT VIDEO

Ask healow: How do I log in for the first time?

Ask healow: When logging in I am receiving a login error?

Ask healow: I forgot my PIN. How do I change my PIN?

Ask healow: What is the linking accounts feature? How do I link accounts?

Ask healow: How do I remove a linked account?

Ask healow: How do I view my past and upcoming appointments?

Ask healow: How do I setup an appointment reminder?

Ask healow: How do I request medications?

Ask healow: How do I add medication to my list?

Ask healow: How do I request a medication refill?

Ask healow: How do I view my Lab and DI imaging results?

Ask healow: How do I access My Chart?

Ask healow: What is the updates tab?

Ask healow: How do I add notes to a scheduled appointment?

Ask healow: How do I create a message

Ask healow: How do I read new messages?

Ask healow: How do I view my Visit Summary?

Ask healow: Why can’t I find my provider or practice?

Ask healow: I am having difficulty locating my practice in healow

Ask healow: How do I link another portal account to my healow account?

Ask healow: Will the button wheel update with information for all of my linked accounts

Ask healow: How do I get my name updated within the healow app?

Ask healow: What does the paper icon to the right of the lab result name indicate

Ask healow: How do I enter my tracker information?

Ask healow: How do I delete or update an entry from my trackers?